Property Management Services

Dreamhouse (2000) Ltd is a company focussed on improving the management and profitability of your property. Having purchased, developed and designed our own properties, Dreamhouse understands all aspects of the processes involved in property management and ownership.

We have operated serviced apartments since 2000 and currently have an extensive portfolio of property in Aberdeen, Edinburgh, Glasgow, Manchester and London. With vast experience in sales, marketing, hospitality and property management as well as close working relationships with relocation agents, major blue chip companies and corporate agents, the Dreamhouse professional team is ready to help you make a success of your property as a serviced apartment.

If you choose Dreamhouse, you will benefit from the wealth of property management expertise that Dreamhouse can provide:

• Improving the return on your investment
• No agency fees or commission to pay
• Raising the profile of your property
• Creating better market penetration
• Daily inspection of your property
• Dealing with any issues promptly and efficiently
• Having greater flexibility
• Regular and open communication with your Property Manager

Dreamhouse (2000) Ltd are seeking like-minded owners of property who see the opportunities which exist in the “serviced apartment” sector as an alternative to “buy to let”, hotel or other use. We are seeking partners to develop the concept and the business in existing locations and throughout the United Kingdom. Target cities include: Birmingham, Bristol, Edinburgh, Newcastle, Nottingham, Southampton and many more.

The Dreamhouse Board of Directors have many years of professional experience in the hospitality industry including the operation of PLC companies at Chief Executive, Financial and Development Director levels.

We would be delighted to arrange an informal discussion with you to find out what your objectives are. Please contact us to find out more.

Experienced and Professional Management

At Dreamhouse, we are proud to offer experienced and professional management to our clients.

• Effective Operations Management and review
• Daily revenue and yield management controls and reporting
• Preparation of monthly management accounts
• Issue of detailed occupancy and sales reports
• Daily control of debt management
• Regular review and control of all suppliers and costs
• Professional property management with quality control checks
• Management of quality control with encouraged customer feedback
• Web management system
• Human Resources recruitment, development and training. Experienced and professionally trained housekeeping team in each city
• Effective management of property maintenance
• 24 hour call out emergency cover
• Personal check in and show round service.
• Flexible approach to customers’ requirements

Effective Market Penetration

• Access to a growing corporate database
• Sales team relationship with key corporate contacts
• Active marketing plan which is regularly reviewed
• Professionally Optimized Website
• Real time online bookings directly through company website
• Effective channel management system in place
• Online rates management, monitored on a daily basis
• Global Distribution System link making property available to travel agents and customers worldwide
• Relationship marketing with key booking agents
• Increasing links to wide and effective network of websites
• Regular distribution of sales newsletters and e-blasts via email
• Fast and efficient reservations system
• Professional approach to Yield Management
• Strong and effective branding of property and website
• Local market knowledge

The Key Elements of the Contract

• The nature of the building and the number and types of apartment
• For existing property, the current occupation levels
• For new properties, the expected levels of occupancy
• The term of the contract and renewal clauses
• Details of owner’s responsibility e.g. common areas, insurance etc
• Responsibility of Dreamhouse (2000) Ltd operationally
• The requirement for reporting maintenance of building and fixtures and fittings issues as well as breakdowns of equipment e.g boilers, cookers etc
• Allocation of costs and dealing with invoice payments for utilities, local authority rates of tax, telephones and broadband etc
• Monitoring and reporting performance
• Issues relating to branding the building
• Verified details of the company owning the property and bank details
• Planning permissions, building warrants and associated permissions relative to the property concerned
• The form and agreement on the level of management fee being charged